Privacy Policy

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our website. Our practices follow U.S. privacy standards and comply with Google Merchant Center requirements.

1. Information We Collect

We collect only the information necessary to process orders, provide customer support, and improve our services.

  • Personal Information: Name, email address, phone number, and shipping address when you place an order.
  • Payment Information: Processed securely through PayPal. We do not store or access your credit card or banking details.
  • Order Information: Product details, purchase history, and transaction records.
  • Technical Information: IP address, device type, browser type, and browsing activity using cookies or tracking tools.

2. How We Use Your Information

We use the information we collect to:

  • Process and deliver your orders
  • Provide customer service and respond to inquiries
  • Send order confirmations, shipping updates, and support messages
  • Improve website performance, functionality, and user experience
  • Detect and prevent fraud or unauthorized activity

3. How We Share Your Information

We do not sell or rent your personal information. We only share data with trusted third parties when necessary, including:

  • Payment Processors: PayPal, for secure payment transactions.
  • Shipping Carriers: USPS or UPS to deliver your order.
  • Service Providers: Tools that help operate our website, such as analytics or security services.

These providers only receive the information required to perform their services and must protect your data.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, track website performance, and remember your preferences. You can manage or disable cookies in your browser settings, but some site features may not function correctly without them.

5. Data Retention

We retain your order and contact information only as long as necessary to fulfill orders, maintain records, or comply with legal obligations.

6. Your Rights

As a customer, you may request the following at any time:

  • Access to the personal information we hold about you
  • Correction of inaccurate or outdated data
  • Deletion of your information (where legally applicable)
  • Details about how your data is used or shared

To make a request, contact us at support@michellp.com.

7. Data Security

We take appropriate measures to protect your personal information from loss, misuse, or unauthorized access. Sensitive payment data is always processed securely through PayPal and never stored on our servers.

8. Children's Privacy

Our website is not intended for individuals under 13 years of age. We do not knowingly collect personal information from children.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect service changes or legal requirements. The latest version will always be posted on this page.

10. Contact Us

If you have questions regarding this Privacy Policy or your personal data, please contact us:

Email: support@michellp.com
Phone: +1 959-410-0101
Business Address: 1117 Everett Avenue, Louisville, KY 40204, United States